Grimscote Manor Hotel Accommodation Terms and conditions
We aim to cater for the needs of all visitors at Grimscote Manor Hotel, Coleshill. The following statement is a summary of the facilities and local amenities available. If you have any specific questions, queries please feel free to call and we will endeavour to help.
Grimscote Manor Hotel can be contacted by phone 01675 464222, weddings 01675 464000, fax 01675 462134 or email email@example.com There is also a website for the hotel www.grimscotemanor.co.uk. The hotel is set within its own grounds of 4 acres, so therefore there is plenty of parking. The nearest railway stations are Coleshill parkway (1mile) water Orton (2miles) Birmingham International (4miles). All stations have taxi ranks or taxi phones outside. We have a list of local taxi companies at reception. Public transport buses run every 30 minutes with a 5 minute walk to the bus stop from the Hotel.
The hotel will and can cater for any special dietary conditions if pre-booked.
- The guest can cancel free of charge until 2 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 2 days before arrival.
- Payment will be taken in full on booking through online system
- The guest will be charged the total price of the reservation if they cancel within 48 hours (past midday)
- The guest will be charged a prepayment of the total price of the reservation at any time.
- We pre-authorise guests’ credit cards prior to arrival for all policy types.
- The amount I block on the guests’ credit card is: Full amount.
- I pre-authorise guests’ credit cards after free cancellation ends.
- Children of any age are allowed.
- Children under the age of 16 must be with a parent, guardian
- We have travel cots available @ GBP
- Children up to and including 11 years old stay for GBP 25.00 per person per night when using an available extra bed.
- Guests 12 years old and overstay for GBP 35.00 per person per night when using an available extra bed.
Guest payment options
- We accept the following credit cards: American Express, Visa, Euro/Mastercard, Maestro, Solo
- You allow guests to pay online with their preferred payment method.
- WiFi is available in all areas and is free of charge.
- Free private parking is possible on site (reservation is not needed).
- Pets are allowed. Charges may be applicable.
Arrival and Car parking facilities
The hotel is open from 7.00am to 11.00pm Monday
to Friday and 8.00am to 11pm Saturday and Sunday.
Check-in and check-out times
- Check-in from 15:00 to 23:00
- Check-out from 10:00 to 11:00
If arriving after 11pm, please can you notify the hotel, so we can make arrangements for check in?
The car park is situated at the front of the hotel. Assistance can be provided with luggage, if a ground floor room is required or special diets, this must be pre-arranged on booking. The hotel has eighty car park spaces and two spaces by the entrances; these can be reserved for disabled spaces on request.
Guest address details
- Your guests do not have to provide their address details when they book
Guest phone number
- Your guests must provide a phone number when they book
- No curfew
- Guest has to be checked in by 23:00 – or agreed otherwise
Main Entrance and Reception
Reception is open from 7.00am to 11.00pm Monday to Friday, 8.00am to 11.00pm Saturday and Sunday. In an emergency telephone 07702510429 or 07720406464.The hotel does have a lift in the new building only. There is a ramp door way into the hotel, via the entrance to the rooms 1 to 10. There are 4 steps into reception via the front main entrance.
There is a seating area by room 1 to 10, that connects the 2 buildings together and also in the main lounge, off reception and in the reception area.
The toilets are situated in the following:-
Males in the Hennessey bar, which is on the ground floor.
Ladies on the first floor above reception, only accessible by one flight of stairs, and also by the reception desk on the right.
Disabled toilets and baby changing facilities are situated on the ground floor by reception desk on the left hand side.
Restaurant/ Dining room, Hennessey Bar, lounge and Waldron Suite
You can access all of the above through the main entrance to reception or via the entrance between the two buildings to the room’s 1-10.All the tables and chairs in the public areas are moveable. The tables in the dining room/restaurant are all at the same height.
The hotel can cater for special dietary requirements on request (notify on booking preferred) Waitress service is available in all areas.
In house laundry service is available, ask at reception. If specialist cleaning or dry cleaning is required this will take slightly longer, please enquire at reception.
Conference, meeting rooms
There are three rooms available in the main hotel building, “The Guild Room” “The George Lewis Suite” and “The Waldron Suite” all on the ground floor. These rooms can seat a minimum of 10 guests to a maximum of 40 guests. All function rooms are accessible from reception, the main entrance and the entrance between the two buildings to the rooms 1-10.
Rooms 7-14 are all on the first floor only accessed via reception or through the entrance between the two buildings (to room 1-10); this is suitable for minor disabilities only but does not have a wet room or disabled bathroom. All bedrooms and public areas have no hand rails available.
Please note: there will be a charge of £25 for keys and key tags which are lost or forgotten to be handed back to Reception at the end of your stay
Cats and dogs are allowed to stay in the hotel rooms, but must sleep in their own crate or bedding only there will be a small surcharge. Guide or hearing dogs only are allowed in all public dining areas. Dogs and cats must be kept on a lead at all times.
All cat and dog excrement must be bagged and disposed of in the hotel’s wheelie bin, located behind the fenced area in the small paddock.
Rooms 1 – 26, Bathroom and Toilets
All rooms in the hotel are en suite; all rooms have showers only except the “Brockington Suite” which has a bath and shower. All showers are on Floor level with a slight step up. All bathrooms are suitable for minor disabilities only. There are no hand rails in the bathrooms
The marquee is accessible on one level. The disabled toilets and baby changing facilities are situated under the arch in the stable block. All other toilets are on ground floor level at the rear of the marquee
Grounds, Gardens Woodlands, Swimming Pool and Terraced Areas
The hotel and grounds are on many levels, because of this, some areas are unsuitable for wheel chair access; these are woodlands, “Laipui” bandstand, “Stenhouse Bridge” and surrounding areas.
All adults are responsible for themselves and their children around the outdoor pond, as the hotel does not have a life guard on duty. There are life buoys available in the areas.
Grimscote Manor Hotel does not accept responsibility or liability, for loss or damage to belongings or property on their estate what so ever. Areas of our grounds are left in a semi natural state. This is part of our deliberate plan to encourage wildlife to share our grounds. There are no hand rails. Grimscote Manor accept no responsibility what so ever in the grounds or hotel.
Breakfast is available from 7.00am to 9.00am Monday to Friday, 8.00am to 10.00am Saturday and Sunday unless otherwise arranged. Earlier continental breakfast if required by prior arrangement at reception
Dinner is by RESERVATION ONLY to none residents from 7.00pm to 9.00pm Sunday to Saturday and for residents from 7.00pm to 9.00pm Monday to Saturday, Dinner on Sunday evening only available from September to April.
All Other Refreshments
Please see the Information Pack available in each bedroom, or ask at Reception for details.
Bank Holidays and Christmas
Grimscote Manor has the policy to close on these weekends unless prior arrangement has been made in advance.
Address – Lichfield Road, Coleshill, North Warwickshire, B46 1LH
Telephone – 01675 464222 or weddings 01675 464000
Fax – 01675 462134
Mini com – not available (please note: telephones in bedrooms are for contacting Reception only)
Email – firstname.lastname@example.org
Website – www.grimscotemanor.co.uk
Hours of operation – 7.00am – 11.00pm
Emergency number – Ambulance, fire or police 999
Duty manager 07702510429
Please note: These numbers are only available from a mobile or the public payphone in the hallway, by the GeorgeLewis Restaurant.
We welcome your feed back to help us to continually improve, if you have any comments please phone 01675 464222 or email email@example.com